Is ViClinic available on both iOS and Android devices?
Yes, you can download the app on Google Play for Android or the App Store for iOS. Once downloaded, you can create your account as a patient or physician and schedule virtual or in-person visits with your preferred physician.
How do I access ViClinic as a physician?
You can set up your private virtual clinic by downloading the ViClinic app and creating a physician account. You can also sign up through the physician web portal at portal.viclinic.com. Once you complete the application and payment process and receive approval, you're ready to go.
Features and Functionality
Can I access my medical records through ViClinic?
Absolutely yes, as a patient, you have complete control over your medical records on ViClinic. you submit a new appointment request, you have the opportunity to update your medical history and list your current medications before finalizing the request. This ensures that your physician has the most up-to-date and accurate information before your visit. So, before submitting your request, be sure to take advantage of this feature and make any necessary updates to your electronic health record (EHR).
Can I manage existing and new patients on the same platform?
Yes, ViClinic offers both existing patients and on-demand patients. Managing existing and new patients on the same platform is easy with our tools and processes, allowing you to keep track of patient data, appointments, and other important information in one place.
Is ViClinic available internationally?
No, our virtual services are currently available in the USA.
Does ViClinic accept health insurance?
No, our service is focused on providing simple virtual healthcare available to anyone. However, individuals with health insurance can submit claims to their insurance companies for reimbursement.
Security and Privacy
How does ViClinic ensure the privacy of information?
ViClinic is built on HIPAA compliant Microsoft Servers to safeguard your data. Your personal information and medical data are disconnected and stored on different servers for added security.
Are virtual consultations secure?
Yes, we use a proprietary messaging module with end-to-end encryption for total data protection. Physicians can access your EHR only after receiving your consent, and no video consultations are recorded or stored.
Billing and Pricing
How does pricing work for virtual consultations?
We offer two pricing options: a standard flat fee or a custom fee set by the provider.
Are there any additional fees for using ViClinic?
No, sign up is free, and we offer a powerful EMR software that helps healthcare professionals streamline their operations and helps patients improve healthcare.
For Patients
What is Dr. Vi?
Dr. ViAI is ViClinic's AI-powered symptom checker, which allows patients to receive preliminary diagnoses and triage.
How can Dr. Vi help me?
Dr. ViAI helps you by collecting your symptoms, which can help you understand what steps to take next in terms of seeking medical attention or treatment.
How do I use Dr. Vi?
To use Dr. ViAI, simply input your symptoms and answer any relevant questions asked by the AI.
How do I ask Dr. Vi questions to get the most accurate advice?
When inputting your symptoms into Dr. ViAI, be sure to provide as much detail as possible, including the duration and severity of your symptoms, any related conditions or illnesses, and any relevant medical history.
For Physicians
How can Dr. Vi help me?
Dr. ViAI can help physicians by providing patients symptoms summary.
What expertise areas does Dr. Vi offer for physicians?
Dr.Vi Help you to collect patient's symptoms.
General
Is Dr. Vi is a replacement for a healthcare professional?
No, Dr. Vi is designed to support and supplement the advice of healthcare professionals. It should not be used as a substitute for professional medical care or advice.
How accurate is Dr. Vi ?
Dr. Vi is built using advanced AI algorithms and the latest medical research. While it strives to provide accurate and useful information, it's essential to consult with a healthcare professional.
How does Dr. Vi maintain the privacy and security of my data?
Dr. ViAI is committed to safeguarding your privacy and data security by adhering to strict security protocols, including end-to-end encryption and HIPAA compliance.
Can Dr. Vi be used for emergency situations?
No, Dr. Vi is not intended for use in emergency situations. In case of an emergency, please call your local emergency number or visit the nearest emergency room.
